FREQUENTLY ASKED QUESTIONS
Yes, we have a hassle-free return and exchange policy. All returns require prior authorization. Please review our returns policy for more details.
Yes, all of our medical equipment meets FDA regulations and quality standards. We prioritize the safety and effectiveness of our products to ensure your peace of mind.
Our customer support team is available to assist you via phone, email, and live chat during business hours. Visit our Contact Us page for more information on how to reach us.
We offer self-pay prices on our products. A physician’s prescription may be required if you intend to self-pay for your device.
261-12 E. WILLISTON AVENUE
FLORAL PARK, NY 11001
Absolutely, we have dedicated staff members who can assist you with insurance verification and completing any necessary paperwork related to your DME purchase. Just let us know how we can help!
We offer a wide range of durable medical equipment, including mobility aids such as wheelchairs, walkers, and crutches, as well as respiratory equipment, home hospital beds, bathroom safety equipment, and more.
Please check the list of insurance carriers to determine or contact our customer service team with your insurance details, and we’ll assist you in determining coverage and processing claims.
Yes, many of our products come with warranties to ensure your satisfaction. If you have any questions about warranties, feel free to reach out to our customer service team.
We offer standard and expedited shipping options. Delivery times vary depending on your location and the shipping method chosen. You can find estimated delivery times at checkout.
You can place orders over the phone with assistance from our customer service representatives.
Yes, many of our products come with warranties to ensure your satisfaction. If you have any questions about warranties, feel free to reach out to our customer service team.
